Our storm consultation process
We understand that this is may be frustrating and overwhelming. You may even be asking yourself if it would be easier to avoid the whole thing and just hope that you don’t have a problem. But we all know that hoping isn’t going to change anything. A majority of homeowners are unaware that their insurance policy requires them to have their roof inspected if they suspect there may be damage. Our team is here to make sure you fulfill your obligation to have this inspection.
Our storm consultation is designed to ease your mind and provide you with the information you need to know about what’s really going on. Many times, our team finds metal and tile roofs that have no damage and are fully functional. These homeowners get a photo report of their roof for their records that they can use in the future when they go to sell.
If we do find damage to your property, we will give you an easy to follow plan that will put equity back into your home while increasing its curb appeal.
Our easy to follow plan to restore your home to its former glory.
Onsite meeting and storm assessment
Our onsite storm assessment meeting is designed to consult with you about the process and to make sure we are a good fit for you and your family. When we arrive, we will listen to your concerns and confirm that we understand what is important to you. Then, we will do a full storm inspection of your property and walk you through our findings. Finally, we will take the time to educate you on the process in a way that is simple and easy to understand.
Insurance Adjustment meeting and Material Confirmation
Once we have completed our onsite storm assessment, we will begin to work on your behalf. We do this by being onsite during your adjustment meeting with your insurance company – this is where our years of experience really comes in. At Churchill, we have taken the time to understand how the insurance process works and have learned the best practices to implement in order to partner with your insurance company so that we can make sure they are accurate and thorough in their initial inspection. After meeting with your adjuster, we will do a quick 10min review with you about your property, showing what we found, and the scope of work we are submitting to your insurance company. Then we will confirm the materials that we will be using on your project and let you know the next steps you need to take with your insurance and mortgage companies.
Supplementation and Installation
Once we receive the initial estimate from your insurance company, our team will go to work making sure the scope of damage in the estimate is accurate and reflects our findings. Insurance companies use a software called Xactimate to create the fair market value of any roof. Xactimate is only accurate when the scope entered is correct. Our team has taken the time to understand this software and will ensure that each and every roofing component is accounted for. Your project will be prepared by your personal assistant and sent to our team of project managers who will begin to order materials and schedule your installation. We know communication is key, so you will be notified of our progress every step of the way.
Our team will make sure you understand some of the key terms used in the industry. You might hear us say words like; RCV, ACV, Depreciation, and Xactimate. We will make sure you are fully aware of how the process works, what your responsibilities are, and make sure you have everything you need to make this a seamless and stress-free process.